Updated guide · Last checked 31 October 2026
NBI Clearance Renewal 2026: How to Renew Online, in the eGovPH App or by Delivery
NBI clearance renewal lets you get a new clearance from your old NBI record, often without going to a branch. You can renew online if your old clearance was issued on or after 16 October 2016. You also need no HIT and no changed details. It costs ₱160, plus ₱200 or ₱350 if you want it delivered (NBI Citizen’s Charter 2025, checked 29 October 2026).
- Checked on the official portal
- Fees from the Citizen’s Charter
- Not the NBI website
₱160 to renew. Delivery is extra.
- ₱160Renewal fee
- ₱200 / ₱350Delivery, Metro Manila / outside
- 5 / 7 to 10 daysWorking days to deliver
- 16 Oct 2016Or newer to renew online
Quick answer
- Check that you qualify: old clearance from 16 October 2016 or later, no HIT, same details.
- Go to clearance.nbi.gov.ph and click NBI Clearance Online Renewal, or open the eGovPH app.
- Enter the details from your old clearance, then choose delivery or pick up.
- Pay ₱160 plus delivery and save your reference number.
If you do not qualify, apply as a new applicant and visit a branch. (Portal and NBI Citizen’s Charter 2025, checked 29 October 2026.)
This is an independent guide. We are not the NBI. You renew only on clearance.nbi.gov.ph or in the official eGovPH app.
How we tested this guide
- Checked by our editor: Hassan opened clearance.nbi.gov.ph on 31 October 2026 and captured steps 1 to 6 himself.
- What he found: the Advisory pop-up before renewal, the delivery support numbers, and the exact fields of the Online Renewal form.
- Steps 7 to 21: these need a real old clearance, so we used a February 2026 walkthrough by Niel’s Assist, with thanks. Personal details are blurred.
- Fees and delivery: checked against the NBI Citizen’s Charter 2025 (pages 48 and 53 to 54).
Can you renew online? The 30-second check
Answer these four questions before you start your NBI clearance renewal. If all four are yes, you can renew without a branch visit.
- Is your old clearance from 16 October 2016 or later? Look at the date printed on it. The portal banner says online renewal covers clearances from that date onwards.
- Are all your details the same? Your name, birth date, civil status and other details must match your old clearance exactly.
- Was your last clearance released without a HIT? The Citizen’s Charter says online renewal is for clearances with no HIT.
- Do you still have your old clearance, or a photo of it? You copy its details into the renewal form.
All yes? Use the portal’s Online Renewal or the eGovPH app. Keep reading.
Any no? You need to apply as a new applicant. Follow our NBI online registration steps, then visit a branch for your photo and fingerprints.
What about 2014? The NBI’s How to Apply page says renewal works for clearances “issued after 2014”. The portal and the Citizen’s Charter 2025 (page 53) both say 16 October 2016. We follow the portal. The sign up button that says “NBI Clearance (2014 onwards)” is only a shortcut for making an account. It is not the renewal route. (All checked 29 October 2026.)
Three ways to renew: pick yours
Your NBI clearance renewal route depends on how fast you need it and where you live.
| Route | Best for | What you pay | Branch visit? | How long |
|---|---|---|---|---|
| Portal Online Renewal, delivered | Most people who qualify | ₱160 plus ₱200 (Metro Manila) or ₱350 (outside) | No | About 5 working days in Metro Manila, 7 to 10 outside |
| Portal Online Renewal, pick up | People near Manila who want to save on delivery | ₱160 | Only to claim at the NBI main office, U.N. Avenue, Manila | Claim when it is ready |
| eGovPH app | People with a verified eGovPH account | ₱160 pick up, ₱360 delivered (app screens, August 2026) | No, unless the app shows “For Appearance” | About 5 minutes to apply |
| Apply as new | Changed details, HIT history, or a clearance older than 2016 | ₱160 | Yes, for photo and fingerprints | Same day if no HIT |
Fees and delivery times from the NBI Citizen’s Charter 2025, pages 48 and 53 to 54, checked 29 October 2026. App fee from news reports, July 2026.
How to renew NBI clearance online on clearance.nbi.gov.ph
These 21 steps follow the Online Renewal link on the official portal, screen by screen. Some people search for “www nbi gov ph online renewal”, but the renewal form is on clearance.nbi.gov.ph, not on nbi.gov.ph. Steps 1 to 6 were captured by our editor on the live portal on 31 October 2026. Steps 7 to 21 need a real old clearance, so they come from a February 2026 walkthrough (credit below). Personal details are blurred.
Part 1: Open the renewal form
Step 1
Open clearance.nbi.gov.ph
Type the address yourself. Do not click links from ads or social media posts. The homepage shows the yellow NBI Clearance Online Renewal box on the right.
Step 2
Read the Data Privacy notice and click I Agree
The notice explains how the NBI uses your data under RA 10867 and the Data Privacy Act of 2012.
Step 3
Read the Advisory and click Close
It says any correction, even a single letter, means you must register online again. It also asks you to present two valid government IDs. Company IDs and barangay clearances are not accepted.
Step 4
Close the delivery notice
A notice says NBI Clearance Nationwide Delivery is now available through logistics partners. It lists customer support numbers: 0949 631 0713 (Globe) and 0920 412 9999 (Smart). Click Close.
Step 5
Click CLICK HERE under NBI Clearance Online Renewal
The box says it is for clearances that are expired or expiring, from October 16, 2016 onwards.
Step 6
See the Online Renewal form
It asks for your Old NBI ID (for example A123BCDE45 – FG67891), a mobile number for SMS updates (09XXXXXXXXX), your first, middle and last name, and your birth date (MM/DD/YYYY).
Part 2: Verify your old clearance
Step 7
Fill in the form and click Verify
Copy the Old NBI ID from your old clearance letter by letter. Do not add extra spaces. Use the same name and birth date as on your old clearance.
Avoid a verification error: extra spaces or a wrong character in the Old NBI ID are the most common cause.
Step 8
Choose a verification option
Pick Mother’s Information, the mobile number you used when you registered, or the email you used when you registered.
Step 9
Type it and click Verify
If one option does not work, go back and try another one.
Step 10
Check the preview of your record
The portal shows your details from your old clearance: name, address, family and education details.
Step 11
Confirm and click Continue
The portal warns that confirmed NBI applications will not be refunded. If every detail is right, tick “I confirm and certify that the details are correct” and click Continue. If anything is wrong, stop here and apply as new.
Part 3: Enter your delivery details
Step 12
Click Pay under NBI Clearance Door-to-door Delivery
There is also a link for other ways to get your clearance.
Step 13
Read the delivery notice and click I Agree
Delivery is handled by a third-party delivery service, not by the NBI itself. By agreeing, you let the NBI release your clearance to the courier.
Step 14
Read the terms and conditions
Scroll to the end and accept them to continue.
Step 15
Type the receiver’s name and address
In the February 2026 example, the delivery partner was DeliveryBox. Fill in the receiver’s name, mobile number, building type, province, city, barangay, ZIP code and full address. The notice says the payment cannot be refunded or moved to another person.
Step 16
Pin your location on the map
Move the pin to your exact house or building so the courier can find you.
Step 17
Confirm your delivery location
Check the pin and the address once more, then confirm.
Part 4: Pay and track
Step 18
Check the total and choose how to pay
Since 17 May 2023, the NBI fee and the delivery fee are paid together. The total is ₱360 in Metro Manila or ₱510 outside Metro Manila (Citizen’s Charter 2025, checked 29 October 2026). The example checkout showed ₱510 for an address outside Metro Manila. Some payment options add a small service fee, which is shown before you pay.
Step 19
Pay and save your reference number
When the status says PAID, take a screenshot of the reference number. You need it to track your delivery or ask for help.
Save this now: without the reference number, tracking and help requests are much harder.
Step 20
Open Track Order on the delivery partner’s site
Type your order or reference number to see your delivery.
Step 21
Follow your delivery status
The status moves from Waiting For Payment to Paid, then For Courier Pickup. The Citizen’s Charter says you can check after 24 hours, not counting weekends and holidays (page 54). When the courier arrives, read your name and details before you sign.
Screenshots for steps 1 to 6: captured by NBI Guide PH on clearance.nbi.gov.ph, 31 October 2026. Screenshots for steps 7 to 21: from a walkthrough video by Niel’s Assist on YouTube (transaction from February 2026), with thanks to the creator. Personal details blurred.
How to renew in the eGovPH app
Since 6 July 2026, you can also renew in the eGovPH Super App (see our NBI clearance eGov app guide). The NBI and the DICT launched this NBI eClearance service together. The NBI says eligible, verified eGovPH users can renew in as little as five minutes, get their clearance back, and view a digital copy. (NBI press statement, 6 July 2026, checked 29 October 2026.)
In short: upgrade your eGovPH account first with your MPIN, address and a live selfie. Then open NBI Clearance under NBI services, check your details and tap Renew clearance. In an August 2026 walkthrough, door-to-door delivery showed ₱360 and pick up at the NBI main office showed ₱160. If you pick it up, bring your reference number and two valid IDs.
What does “For Appearance” mean? It means the app cannot finish your renewal. You need to go to an NBI office for that step. It is not a penalty.
Want every screen? Follow our step-by-step eGovPH app renewal guide (11 steps).
NBI clearance renewal requirements
For an online NBI clearance renewal, you need less than a new applicant does.
For the portal or the app:
- Your old NBI clearance, or a clear photo of it, for the Old NBI ID
- Your mother’s information, or the mobile number or email you used when you registered, for verification
- An active mobile number and email
- Your full delivery address in the Philippines, with a landmark, if you want delivery
- A way to pay: GCash, Maya, a bank app, or cash at a payment center
- For the app: a verified eGovPH account
If you must apply as new instead:
- Your PhilSys National ID alone, or any two valid government IDs
- Your PSA certificate, if your name or civil status changed (for example, your marriage certificate)
- Your reference number and proof of payment
See the full list of IDs the NBI accepts.
Renewal fee and delivery cost in 2026
The NBI clearance renewal fee is the same as a new clearance: ₱130 plus a ₱30 e-payment fee. Delivery is extra. (Citizen’s Charter 2025, checked 29 October 2026.)
| How you get it | Fee | Delivery | Total |
|---|---|---|---|
| Pick up at NBI main office, Manila | ₱160 | None | ₱160 |
| Delivered in Metro Manila | ₱160 | ₱200 | ₱360 |
| Delivered outside Metro Manila | ₱160 | ₱350 | ₱510 |
| eGovPH app | ₱160 | ₱200 (Metro Manila example) | ₱360 delivered, ₱160 pick up (app screens, August 2026) |
Fee: NBI Citizen’s Charter 2025, page 48. Delivery: pages 53 to 54. Checked 29 October 2026.
Ignore old numbers. Many sites still say ₱155, or ₱330 to ₱369 with delivery. These do not match the Citizen’s Charter we checked. Always pay the exact amount on your payment screen.
How long renewal takes and how to track it
The NBI’s delivery schedule is about 5 working days in Metro Manila and 7 to 10 working days outside Metro Manila. (Citizen’s Charter 2025, page 54, checked 29 October 2026.)
A few things change how long your NBI clearance renewal takes:
- The clock starts when your payment shows as PAID. Cash payments at a store can take longer to show than GCash or Maya.
- Weekends and holidays do not count. If you pay on a Saturday, your count starts on the next working day.
- Holidays add time. Renew a few weeks before your job or visa deadline.
Tracking your renewal: after 24 hours, check using the text numbers in the portal’s online instructions. Keep your reference number with you. If your clearance is late, contact the NBI help desk with your reference number and receipt. Do not pay again.
When you cannot renew: apply as new instead
NBI clearance renewal online works only when the NBI can reuse your old record as it is. You need to apply as a new applicant if:
- Your name or civil status changed. For example, you married and use a new surname. Bring your PSA certificate.
- Any detail changed, even one letter. The portal advisory says a renewal with any correction needs a new online registration.
- Your old clearance is from before 16 October 2016.
- You had a HIT. Renewal online is only for clearances with no HIT. If you get a HIT again, you return on a set date and pay nothing extra.
- You lost your old clearance and have no photo of it.
To apply as new, create your account and apply on the portal. Then go to your branch with your IDs and reference number. See what a HIT means if your name matches a record.
Renewal errors and what to do
| Problem | Why it happens | What to do | Do not |
|---|---|---|---|
| “You do not qualify for an online renewal service” | Old clearance from before 2016, changed details, a typo, or a HIT on record | Check your typing once. If it repeats, apply as a new applicant | Keep retrying all day |
| Verification error on the renewal form | Spaces, a typo, or details that differ from your old record | Retype the Old NBI ID and birth date exactly, or try another verification option | Make a new account just to renew |
| Nothing happens after you click Verify | The portal is busy, or your details do not match the record | Try another browser or device, or try later. Check spelling and birth date | Make a new account just to renew |
| Details on screen are wrong | Your record has old data | Stop and apply as new with your PSA document | Pay and hope it gets fixed |
| Paid, but status not updated | Store payments can take time to show | Wait, keep the receipt, and check again later | Pay a second time |
| Lost your reference number | You did not save it | Look for the payment receipt or SMS. Contact the NBI help desk with your proof of payment | Pay again for a new one |
| eGovPH verification not approved, or no NBI Clearance option | Your eGovPH account is not upgraded yet | Finish Verify Your Account (MPIN, address, live selfie) first, or use the portal | Share your app login with anyone |
| App shows “For Appearance” | Your renewal needs an office visit | Go to an NBI office as told | Pay anyone to “clear” it |
| Wrong detail on the delivered clearance | A data or printing error | Contact the NBI help desk right away with your reference number | Use a clearance with wrong details |
| “Unable to connect to web service” | The renewal service is down | Try again later or on another device | Use look-alike sites |
No NBI clearance renewal problem needs a fixer. The NBI does not charge more than the fees set by law, and shops that offer “fast” renewal are not part of the NBI.
Renewing from abroad
If you qualify, you can renew online while abroad and have the clearance delivered to an address in the Philippines. A family member can receive it for you. The delivery fees are for Metro Manila and the rest of the country only.
If you need new fingerprints, use the embassy route. Get NBI Form No. 5 from a Philippine Embassy or Consulate, have your fingerprints taken, and mail it to the NBI. It costs ₱200 (₱130 fee plus ₱70 mailing). (nbi.gov.ph, checked 26 October 2026.) See our answer on applying from abroad.
NBI clearance renewal FAQ
Can I renew my NBI clearance online?
Yes, if your old clearance came from the online system and none of your details changed. Go to clearance.nbi.gov.ph and click NBI Clearance Online Renewal, or use NBI eClearance in the eGovPH app. If the portal says you do not qualify, you need to apply as a new applicant instead.
What are the requirements for NBI clearance renewal online?
You need the Old NBI ID from your old clearance, your name and birth date, and a mobile number. To verify, have your mother’s information or the mobile number or email you registered with. Add a full delivery address for door-to-door delivery. App users need an upgraded eGovPH account.
How much is NBI clearance renewal in 2026?
The clearance fee is ₱130 plus a ₱30 e-payment charge, so ₱160 in total. If you choose delivery, add ₱200 in Metro Manila or ₱350 outside Metro Manila. Picking it up at the NBI main office has no delivery fee. Always check the final amount on your payment screen. (Citizen’s Charter 2025, checked 29 October 2026.)
How long does NBI clearance renewal with delivery take?
The NBI says delivery takes about 5 working days in Metro Manila and about 7 to 10 working days outside Metro Manila. The count starts after your payment shows as paid. Weekends and holidays are not counted, so renew early if you need it for a job start date or a visa appointment.
Can I renew an expired NBI clearance?
Yes. The portal banner invites people whose clearance is “expired or expiring” to renew online. Your old clearance must still be from 16 October 2016 or later, with no HIT and no changed details. The renewal uses your old NBI record, so the date on the old paper being past does not stop you.
My old clearance is from before 2016. Can I still renew online?
Probably not. The portal and the Citizen’s Charter say online renewal is for clearances from 16 October 2016 onwards. The NBI’s How to Apply page mentions 2014, so you can try the portal once. If it says you do not qualify, register as a new applicant and visit a branch for new fingerprints.
How do I renew NBI clearance in the eGovPH app?
Upgrade your eGovPH account first with your MPIN, address and a live selfie. Then open NBI Clearance, fill in the extra details, review your record and tap Renew clearance. Choose delivery (₱360 in the app example) or pick up (₱160), then pay. “For Appearance” means you must visit an NBI office.
What does “You do not qualify for an online renewal service” mean?
It means the system could not match you to an old record it can renew. Common reasons are a clearance from before 16 October 2016, changed details, a typo in what you entered, or a HIT on your record. Check your entries once. If it repeats, apply as a new applicant and visit an NBI branch.
I changed my name or civil status. Can I renew?
No. Any change in your details, even one letter, means you must register as a new applicant instead of renewing. This includes a new surname after marriage or a corrected name. Bring your PSA certificate, such as your marriage certificate, plus valid IDs when you visit the NBI branch for your photo and fingerprints.
Can I walk in to renew my NBI clearance?
Not without applying online first. The NBI asks regular applicants to apply and pay at clearance.nbi.gov.ph before going to any clearance office. If you qualify for online renewal, you do not need to visit at all. If you do not qualify, apply online as new, pay, then go to your chosen branch.
Can I renew my NBI clearance from abroad?
If you qualify, you can renew from abroad. Have it delivered to an address in the Philippines, where a family member can receive it. If you need new fingerprints, go to the nearest Philippine Embassy or Consulate and use NBI Form No. 5. That route costs ₱200 and goes by mail. (nbi.gov.ph, checked 26 October 2026.)
Paano mag-renew ng NBI clearance online?
Pumunta sa clearance.nbi.gov.ph at i-click ang NBI Clearance Online Renewal, o gamitin ang NBI eClearance sa eGovPH app. Ilagay ang detalye mula sa lumang clearance, piliin kung ipapa-deliver o kukunin, at magbayad. Kung may nagbago sa pangalan o ibang detalye, mag-apply bilang bagong applicant.
How we checked this guide
On 29 October 2026, we checked the Online Renewal banner on clearance.nbi.gov.ph and the renewal note on the NBI’s How to Apply page. We used the NBI Citizen’s Charter 2025 handbook (pages 48 and 53 to 54) for the fee, delivery cost and delivery days. We read the NBI press statement of 6 July 2026 for the eGovPH app.
On 31 October 2026, Hassan opened clearance.nbi.gov.ph and captured the renewal screens up to the Online Renewal form (steps 1 to 6). He found the Advisory pop-up and the delivery support numbers that most guides miss.
We did not complete a renewal with our own record. Steps 7 to 21 use screenshots from a walkthrough video by Niel’s Assist on YouTube (transaction from February 2026). We thank the creator for the walkthrough. Personal details are blurred. The eGovPH summary is based on the NBI press statement and an August 2026 app walkthrough by HowToPaanoTo. Where official pages disagree, such as 2014 and 2016, we show both.
How we keep it current: We review this guide every month and after any NBI announcement. Found something wrong? Email [email protected] or use our contact page. We never ask for your personal data or payments.
Changelog
- 31 October 2026: Added our own portal screenshots (steps 1 to 6), the Advisory step, delivery support numbers and the full 21-step renewal flow.
- 29 October 2026: First published. Portal banner, How to Apply page and eGovPH press statement checked. Fees and delivery from the Citizen’s Charter 2025.
More NBI clearance guides
- NBI Clearance 2026: Appointment, Fee and Requirements The full 5 step process: sign up, choose a branch, pay ₱160 and visit once.
- NBI Online Registration 2026 Create your account on clearance.nbi.gov.ph with screenshots of every screen.
- NBI Clearance eGov App Renewal Renew on your phone in 11 steps, with fees and pick up or delivery.
Official links
- Official NBI clearance portal and Online Renewal: clearance.nbi.gov.ph
- NBI How to Apply page: nbi.gov.ph
- NBI eClearance on eGovPH (press statement, 6 July 2026): nbi.gov.ph
- NBI Citizen’s Charter 2025 handbook: nbi.gov.ph
- eGovPH: e.gov.ph
Disclaimer: NBI Guide PH is an independent guide. We are not the National Bureau of Investigation and we are not linked to any government agency. We do not take applications or payments. Renew only at clearance.nbi.gov.ph or in the official eGovPH app. Fees and steps can change, so always confirm on official NBI pages. Read our full disclaimer.
Save this NBI clearance renewal guide. We check it every month so your next renewal goes smoothly.