About us · Independent NBI Clearance guide
About NBI Guide PH: Who We Are and How We Check Our Guides
NBI Guide PH is an independent, unofficial guide to NBI Clearance in the Philippines. We explain appointments, online registration, fees, requirements and renewal in plain English, so you can get your clearance without confusion.
Important: NBI Guide PH is not the National Bureau of Investigation and is not connected to any government agency. We cannot book appointments, process payments or issue clearances. The only official website is clearance.nbi.gov.ph.
What we do
Getting an NBI Clearance can be confusing, especially the first time. Portal screens change, fees get updated and many applicants are not sure which steps apply to them. We write step by step guides that walk you through each part of the process, with screenshots where they help.
- Online registration: how to create your account on the official portal.
- Appointments: how to book a schedule and choose an NBI Clearance Center.
- Fees and payment: what you pay and which payment channels you can use.
- Requirements: which valid IDs and documents to bring.
- Renewal: how to renew online, in the eGovPH app or by delivery.
- Problems: what to do about a HIT, a pending payment or a portal error.
Meet our editor
How we check our guides
- We check every fact against the official NBI website and the NBI Citizen’s Charter.
- We test the official portal ourselves and take our own screenshots of each step.
- Every guide shows the date it was last checked.
- When fees, rules or portal steps change, we update the guide.
- If we are not sure about something, we say so and point you to the official source.
What we will never do
- We will never ask for your password, OTP, reference number or ID details.
- We will never ask you to pay us for an NBI Clearance or an appointment.
- We do not sell “fast track” or “no appointment” services.
If anyone claiming to be from NBI Guide PH asks for money or personal details, it is not us. Use only clearance.nbi.gov.ph for your application.
Found an error?
We want our guides to be accurate. If you spot a mistake or something has changed on the portal, email us at [email protected] and tell us which guide and which step. You can also visit our Contact page.